For CIOs, boards and platform owners

Is your technology under control, and can you prove it?

We measure how well your technology, data and AI are governed, fix what matters first, and build it. On ServiceNow when it is the right tool. Every engagement is led by a founder.

Book a conversation See how we work →

Baseline scorecardExample · fictitious data

The Standard's eight domains · scale 0–4

Ownership3/4

Data and data model2/4

Change and configuration2/4

AI1/4

Risk and obligations3/4

Resilience2/4

Third parties1/4

Value2/4

Finding 1 · PriorityAI tools are in use without a named owner.Owner: Head of IT · Due: 30 days

One page · findings with owners90-day plan

What we sell

Three ways to start

Fixed scope · from €6,000

Baseline

We measure your controls against the Standard: eight domains, twenty-five controls. You get a Baseline scorecard for the board, findings with named owners and a 90-day plan, usually within one to four weeks. Then we measure again each quarter.

How the Baseline works →

Fixed scope · price on request

AI journey

Where AI can create value in your operations, what has to be in place first, and what to do in the next 90 days, usually within one to two weeks. Run on Operient: every opportunity ends in invest, pilot, defer or keep human-led.

See the AI journey →

Fixed scope, price and date

Build and fix

We implement what the Baseline calls for: on ServiceNow, on a simpler solution, or in what you already own. We also work alongside the partners you already have.

See our ServiceNow work →

Then · from €3,000 / monthStandard retainer

We re-measure against the Standard each quarter, track findings to closure, and keep a named founder on call for design decisions. The board sees a trend, not a snapshot.

Prices in euros, excluding VAT. Fixed price is our default. Time and material is available on a defined scope, for example senior capacity inside a partner’s programme.

ServiceNow partner? See how we work alongside you →

When to call us

Usually one of these

A regulator or auditor wants evidence

Your controls are written down. You need to show they work.

AI arrived before the rules for it

People use AI tools. Nobody has decided who owns them or what data they may touch.

You are about to choose, buy or renew a system

Before you sign, an independent view of what you need, what you already own, and what it should cost.

You want AI to do real work

You can see where it would help. You want one use case live, safely, before you scale it.

Recent work

Built by the founders

For a Nordic IT service provider, before Kritavi was founded. Status as it stood when the founders left.

IcelandicLive since Feb 2026

Now Assist case and incident summaries and resolution notes, in production in Icelandic.

10+ teamsLive since Apr 2026

Service cases linked both ways to delivery work in Jira, so nobody re-keys a ticket.

20+ PMsLive since Dec 2025

Customer-ready project status reports exported from live portfolio data into a branded PowerPoint, with no slides built by hand.

See selected work →

Independent by design

We recommend what suits you

Sometimes that is a new system, sometimes a simpler tool, sometimes nothing new at all. We start with the problem and advise from there.

We don't resell licences.
We are not paid to recommend any system.
We disclose every tie.Operient, which we use for AI assessments, shares a founder with Kritavi. If we partner with a vendor, such as ServiceNow, we will say so here.

Led by the founders

Jóhanna R. FærsethGovernance lead · risk, compliance and AI

Páll SigurðssonDelivery lead · portfolios and programmes

Óðinn Thor HarðarsonLead architect · data and platforms

About the founders →